When your loved one lives at Ridge Manor, you can expect him or her to be treated like a beloved family member — when they’re with you, and when they’re with us.
Our mission is to create an atmosphere of caring, concern, and top-notch care that’s the next best thing to living at home. Because we regularly staff two Ridge Manor care attendants for every six clients, we’re able to offer a level of responsiveness that creates a genuine sense of family.
Another overriding goal is to ensure our residents know they’ll always be part of your family, even when they require 24-7 professional care. That’s why we encourage family members to come in and spend time with their loved ones whenever possible. Ridge Manor’s maintains an open-door policy for quality time with our residents, and our families take that to heart by spending everyday moments and special occasions at our residence halls.
Another way we further a sense of family among our clients is by keeping their real families well-apprised of how they’re faring from day to day. That helps family members feel like they’re playing an active role in their loved one’s lives and daily care, lessening the sense of distance that can come about when families must spend time apart. “I can leave mom now and have peace of mind she is safe and cared for properly,” writes one family member. “The staff are well trained, many of them are interested in medicine/healthcare as their main profession. They are compassionate and caring and respectful.”
At Ridge Manor, we believe the quality of life is dependent on a person’s ability to keep connecting with other people — most importantly family members. To that end, we encourage families to participate in a number of fun events at our homes throughout each year and to become comfortable enough with daily life here at Ridge Manor’s that you feel free dropping by — no matter the circumstances of your loved one.
One staff recently noticed how engaged a resident with memory loss becomes whenever her young grandsons visit. While she often spends time unsure of her surroundings or agenda, her uncertainty turns to recognition, joy, and kisses as soon as they cross the threshold.